Customer Case Study · Shopify Plus · DTC home care
Purdy & Figg

From a blank thank-you page to $100K+ in post-purchase revenue — and counting.

$56K landed in the first 14 days. The number kept compounding. How a Sunday Times Top 10 brand used post-purchase upsells, checkout trust badges, and built-in A/B testing to turn an invisible part of their funnel into their highest-margin revenue channel — with no developer time and no extra ad spend.

14-day result

Zero ad spend

5-min setup

$100K+

Post-purchase revenue (and counting)

$56K

Landed in first 14 days

19.3%

Top funnel take-rate

33.4%

Checkout block conversion

About the brand

Purdy & Figg — a Sunday Times Top 10 brand

Purdy & Figg is a fast-growing UK DTC home care brand selling refillable, plant-powered surface cleaners. Trusted by 300,000+ customers worldwide and featured in ELLE, Homes & Gardens, and The Times. With a loyal subscriber base and a high-intent checkout, the team knew there was money being left on the table after every order — they just needed a way to capture it without slowing down their roadmap.

  • Industry

    Home & lifestyle (CPG, refillable cleaning)

  • Platform

    Shopify Plus, with active subscription program

  • Goal

    Lift AOV and reinforce checkout trust without disrupting subscription flow

Post-purchase upsell receipt
Avg. Order Value

Avg. Order Value

+19.3%

Revenue Generated

Revenue Generated

$100K+

The challenge

A blank thank-you page was costing them every order

  • Customers landed on a static order-confirmation screen with no path to add complementary products.
  • Existing upsell apps required theme edits and broke Shopify's native subscription flow.
  • Ad CPMs were already at peak — paid acquisition couldn't fill the gap.

The solution

A full revenue stack — live in an afternoon

  • Two A/B-tested post-purchase funnels: a refill-bundle upsell and a higher-margin scent add-on.
  • Trust Badge block in the checkout (Money-Back Guarantee + Award-Winning Cleaning + Secure Checkout) — also A/B tested.
  • Subscribers stayed on the native Shopify subscription flow. The upsell appeared after checkout, not in the cart.

Results · Part 1

Post-purchase upsells: $56K in 14 days, $100K+ and counting

Every dollar came from existing customers at the moment they were already converting — no extra acquisition cost, no ad attribution headaches. The numbers below are the verified first-14-days snapshot; the funnel has compounded since.

$56,050.71

Day-1–14 incremental revenue

Verified inside Upsell Master's funnel analytics. Has continued to compound past $100K — no double counting with paid channels.

2,954

Conversions on 46,289 views

Overall post-purchase conversion rate of 6.4%. The Bathroom Bliss Starter Kit funnel alone hit 19.3%.

+1,439%

Conversion lift vs prior 30 days

Plus +1,155% on views and +23% on conversion rate. The thank-you page went from invisible to top revenue channel.

Highlight: top funnel

Bathroom Bliss Starter Kit — $42,234 from a single offer

Views

10,970

Conversions

2,117

Take-rate

19.3%

Revenue

$42,234.15

One offer. One funnel. 19.3% take-rate. The team layered a second upsell behind it (“Oh! De Loo”) using Upsell Master's conditional “If customer accepts offer” logic — turning a single yes into a multi-step revenue stack.

Results · Part 2

Checkout trust badges: 33.4% conversion

At the checkout itself, Purdy & Figg use Upsell Master's Checkout Editor to render a Trust Badge block — A/B tested against a control variant for half their traffic.

33.4%

Conversion rate (Control)

8,503 impressions · 2,841 conversions. Live A/B test running 50% Control / 50% Test variants.

+0.5%

Lift over Test variant

Tight margin between variants — exactly the kind of signal A/B testing surfaces that no eyeball check would catch.

3 badges

Money-back · Awards · Security

“Trusted by 300,000+ customers worldwide. Sunday Times Top 10 brand featured in ELLE, Homes & Gardens, and The Times.”

We expected a single-digit lift. Instead, post-purchase upsells became our most profitable channel inside two weeks. The fact that it didn't touch our subscription checkout was the unlock — we kept everything that was working and just added pure margin on top.
PF

Growth Lead, Purdy & Figg

DTC home care · Shopify Plus

How to Get These Results in Your Store

The same playbook Purdy & Figg used — running on your store in under 30 minutes. Starts at $9/month.

Step 1

Install in 5 minutes

One-click install from the Shopify App Store. No theme edits. No developer needed.

Step 2

Build your first funnel

Use the visual builder to launch a post-purchase offer mapped to your bestseller — the same pattern Purdy & Figg used for Bathroom Bliss.

Step 3

Test, optimize, scale

Run A/B tests on offers, discount tiers, and checkout blocks. Keep the winners, ship more funnels.

Ready to add six figures in post-purchase revenue?

Same playbook. Same setup time. Try Upsell Master on your Shopify Plus store starting at $9/month.